Company: 100 Salesforce, Inc. Title: Summer 2027 Intern - Applied AI Strategy & Research Location: California - San Francisco, United States of America Posted Date: Posted Today Employment Type: Full time Sidebar Info: Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
Job Description: To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.About Futureforce University RecruitingOur Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.Job CategoryFixed Term & TemporaryJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Job DescriptionAs an Applied AI Strategy & Research intern in the Office of the CEO, you will work at the intersection of artificial intelligence, automation, and customer engagement—with a focus on Agentforce. Collaborating closely with AI research, Agentforce, and product teams, you will have significant exposure to Salesforce leadership as you explore how AI-driven agents, automation, and intelligent workflows enhance customer experiences and enterprise solutions.This internship is designed for high-achieving undergraduates passionate about AI, research, and business transformation. You will gain hands-on experience in AI research, customer insights, and strategic initiatives, contributing directly to the future of AI-powered customer engagement at Salesforce.Summer 2027 Internship Start Dates:5/17/2027 - 8/6/20276/1/2027 - 8/20/20276/14/2027 - 9/3/2027Key Responsibilities:Conduct market, applied AI research, and competitive analysis on Agentforce and AI-driven customer engagement solutions.Collaborate with applied AI teams to build and explore AI agents, automation, and enterprise AI applications.Analyze customer interactions with AI to improve Salesforce’s ability to enhance customer experiences and operational efficiency.Translate customer insights into product recommendations for the CEO’s office and executive leadership.Develop briefing reports and presentations on AI strategy, customer impact, and product feedback.Support cross-functional collaboration between AI research, Agentforce, and product strategy teams.Attend and summarize key discussions with executives, AI researchers, and industry leaders to provide actionable insights.What You’ll Gain:Hands-on experience in AI research, strategy, and business impact analysis.Exposure to top AI experts, executives, and thought leaders at Salesforce.A deep hands-on understanding of how AI is shaping the future of enterprise software.The opportunity to contribute to high-impact research that influences AI innovation at Salesforce.Who You Are:Current Sophomore / Rising Junior: You have an expected graduation date between December 2027 and June 2028 pursuing a Bachelor's degree in Computer Science, Engineering, Mathematics, Business, or a related field.Passionate about AI, technology, and business strategy.Strong analytical and research skills with the ability to synthesize complex AI concepts into actionable insights.Excellent communication and presentation skills, with the ability to work cross-functionally.Some exposure to AI/ML concepts, coding (Python, TensorFlow, etc.), or technical coursework is a plus but not required.Preferred Qualifications:Prior experience in research, strategy, or business analysis (internships, coursework, or personal projects).Interest in AI ethics, sustainability, and the broader implications of AI on society.Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $47 - $57 per hour. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
About Salesforce
Salesforce provides enterprise cloud computing and customer relationship management software. The company operates a platform that integrates AI, data, and applications. Founded in 1999, it maintains its headquarters in San Francisco, California. The organization functions as a public company with over 88,000 employees.
How to get in at Salesforce
Applying early at Salesforce gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the applicant pool grows too large. This helps you avoid the frustration of being buried in a stack of hundreds of resumes. You should also use Intern Insider to surface the recruiters behind the company roles so you can reach out directly. Connecting with a recruiter to ask a thoughtful question about the role or a potential referral often improves your response rate compared to waiting for a system update.
