About the role#
The Final Docs Intern supports the Post Closing team in auditing, processing, and shipping trailing documents. You will work alongside experienced specialists to learn how loan documents move from closing to delivery with custodians and investors. This role provides hands-on exposure to the mortgage lifecycle, compliance requirements, and cross-team collaboration.
What you'll do#
- Audit physical trailing documents for accuracy with guidance from the team.
- Use AI tools to find efficiencies in team workflows.
- Print documents and prepare physical shipments for business partners.
- Log shipping manifests and tracking information while saving records to team standards.
- Notify business partners when shipments are sent out.
- Learn to review and process specialized documents.
- Understand how investor compliance requirements shape pipeline prioritization.
- Assist with physical document pickups and deliveries, including reconciling delivery and processing counts.
- Coordinate shipments to and from the offsite location and help order supplies.
- Monitor team inboxes to support timely responses and document processing.
- Track, distribute, and process incoming team mail while flagging potential roadblocks.
- Observe pipeline patterns and share ideas for process improvements.
- Participate in training sessions, meetings, and shadowing opportunities.
- Complete an optional end-of-internship project or presentation on a process improvement idea.
What you'll need#
- Currently enrolled in or recently completed a high school, college, or trade program.
- Strong attention to detail and critical thinking skills.
- Ability to lift and carry up to 50 pounds.
- Willingness to learn and take feedback.
- Clear written and verbal communication skills.
- Familiarity with Microsoft Office and comfort learning new technology platforms.
- Coursework or interest in business, finance, or real estate.
- Prior experience with document handling, administrative work, or customer service is a plus.
Location & details#
- This is a full-time, paid internship based on-site in Detroit, Michigan.
- The term for this position is Summer 2027.
About Rocket
Rocket provides mortgage services to consumers. The company operates within the financial services sector. It is a public company with over 10,000 employees. The organization maintains a workforce of 11,258 people.
How to get in at Rocket
Applying early at Rocket gives you a distinct advantage before the recruiter's queue becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the person managing the hiring process often yields better results than a standard submission. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral, which materially improves response rates.
