About the role#
This position focuses on client-centered advice and problem-solving. You will assist clients with everyday banking, credit, and investment needs. As an ambassador for the bank, you will add value during client interactions and collaborate with internal partners to help clients reach their financial goals. This role involves teaching clients how to use digital banking tools, onboarding new clients, and referring complex opportunities to specialists.
What you'll do#
- Engage with clients in the branch and the community to uncover banking needs and identify sales or referral opportunities.
- Educate clients on products and demonstrate how to use banking technology.
- Manage client-initiated contact and assist with a full range of financial transactions.
- Listen to clients to understand their individual needs.
- Take ownership of resolving and preventing banking problems.
- Maintain relationships with partners to generate business opportunities and referrals.
What you'll need#
- Mutual Funds accreditation, such as the Investment Funds in Canada or the Canadian Securities Course.
- A goal-oriented mindset with a focus on putting clients first.
- Strong problem-solving and interpersonal skills.
- Ability to build relationships and connect with clients.
- Flexibility, a willingness to learn, and strong personal ethics.
- Digital literacy across devices like smartphones, tablets, and laptops.
- Pursuing a degree in Finance, Business Administration, or Economics.
Location & details#
- Location: Oakville, Ontario, Canada.
- Employment Type: Full-time.
- Work Modality: On-site.
- Term: Rolling.
About RBC
RBC is a global financial institution based in Toronto, Ontario. It operates as Canada's largest bank and maintains a presence in the United States and 27 other countries. The company employs over 100,000 people and serves more than 17 million clients. Its business model covers banking, investing, insurance, and capital markets.
How to get in at RBC
Securing an internship at RBC requires speed and preparation. Because the bank receives a high volume of applications, timing is critical. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. Early applicants get seen before the pile grows, which helps you avoid getting lost in the system. Beyond speed, you should focus on networking with the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach materially improves response rates compared to submitting a cold application.
