Intern-Customer Experience Analytics

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    Philips

    Better care for more people. 💙

    10,001+ employeesAmsterdam, Noord-HollandHospitals and Health Care
    Actively hiringPaidSummer 2027Hospitals and Health Care
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    Best applied by Oct 26

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    About the role#

    This is a 3-month paid internship based in Nashville, Tennessee, for the Summer 2027 term. You will work within the Health Systems Strategy and Growth team, gaining exposure to the marketing mix, including campaign planning, analytics, and strategy. You will tackle projects critical to our marketing function and provide business recommendations based on your findings.

    What you'll do#

    • Use AI tools to analyze customer feedback, identify trends, and generate insights for marketing and service strategies.
    • Process and interpret unstructured data to uncover patterns that drive business decisions.
    • Partner with marketing, service, and customer support teams to share best practices for engagement.
    • Support initiatives that connect frontline staff with our customers.
    • Monitor the closed loop process for customer feedback.
    • Participate in improvement initiatives and feedback sessions with internal stakeholders.

    What you'll need#

    • Currently pursuing a bachelor or master degree in Computer Science, Data Science, Engineering, AI/ML, Marketing, UI/UX, or Business.
    • Strong organizational, leadership, and communication skills.
    • A willingness to ask questions, take initiative, and propose creative solutions.
    • Proficiency in Excel, PowerPoint, Word, and Outlook.
    • An interest in how data and AI drive customer outcomes.

    Location & details#

    • This is a hybrid role based in Nashville, Tennessee. You must reside within commuting distance of the site.
    • The position is full-time.
    • We do not provide sponsorship for work-authorized visas, now or in the future.
    • Relocation benefits are not provided.

    About Philips

    Philips operates as a public company within the health technology sector. It provides medical devices and health systems for cardiology, oncology, and respiratory care. The firm maintains a global presence with headquarters in Amsterdam. It employs over 74,000 people across various international offices.

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