Customer Experience & Analytics Internship

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Molina Healthcare

10,001+ employeesFounded 1980Long Beach, CaliforniaHospitals and Health Care
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Best applied by Nov 15

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About the role#

The Customer Experience & Analytics Internship provides undergraduate students with professional work experience in the healthcare sector. During this 10-week summer program, you will work alongside professionals to gain insight into industry operations while completing assigned projects and daily tasks.

What you'll do#

  • Define and document business workflows, requirements, and specifications.
  • Document changes to existing business processes and identify opportunities for improvement.
  • Assist the team with work plans and deliverables using standard templates.
  • Review data extracts from large datasets to identify and analyze outliers.
  • Monitor, track, and trend department data.
  • Help prepare state-mandated reports and analyses.

What you'll need#

  • Current enrollment in an undergraduate program as a freshman or sophomore.
  • A minimum GPA of 3.0.
  • Pursuit of a degree in Data Science, Health Administration, Data Analytics, or a related healthcare field.
  • Ability to commit to a full-time, 10-week schedule.
  • Unrestricted authorization to work in the United States.
  • Experience with computer and data analysis tools, including Microsoft Office and internet research.
  • Strong critical thinking, problem-solving, and organizational skills.
  • Ability to maintain confidentiality and comply with HIPAA regulations.
  • Professional written and verbal communication skills.

Location & details#

  • This is a remote position based out of Long Beach, California.
  • The internship takes place during Summer 2027.
  • This is a full-time, paid internship.

About Molina Healthcare

Molina Healthcare operates as a public company focused on government-sponsored health care programs. Founded in 1980 and based in Long Beach, California, the organization manages health plans for families and individuals. It maintains contracts with state governments across 19 states to provide managed care services. The company also offers Medicare products and manages care for individuals eligible for both Medicaid and Medicare.

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