About the role#
Nuovo Artistic Photography is seeking an IT Operations Intern to support our head office, remote employees, and retail studios. This role provides hands-on experience with in-house IT operations and enterprise technologies, including the Ubiquiti ecosystem. This is a full-time, paid internship running from August 31, 2026, to December 18, 2026.
What you'll do#
- Provide Level 1 IT support for hardware, software, and user account issues.
- Shadow the IT Support Technician and manage support tickets independently.
- Create and maintain IT documentation, including support guides, system processes, and software licensing records.
- Manage hardware inventory, prepare retired devices for recycling, and update asset management platforms.
- Assist with the rollout of a new hardware recycling initiative.
- Collaborate with the HR team to improve IT onboarding processes.
What you'll need#
- Currently pursuing a degree or diploma in Information Technology, Computer Science, Data Science, Computer Engineering, or Business Administration, with plans to return to school after the internship.
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication skills.
- Proficiency in macOS, Windows, and iOS environments.
- Familiarity with Google Workspace is considered an asset.
- Fluency in English and French is considered a strong asset.
Location & details#
- Location: Quebec, Canada (On-site).
- Term: Fall 2026.
- Employment type: Full-time.
