About the role#
The Communications, Emerging Talent Intern will support the Operations Support & Organizational Resiliency team at Metro-North Railroad. This role focuses on internal and external communications, assisting with strategic projects, agency-wide initiatives, and event support to ensure clear messaging across the organization.
What you'll do#
- Oversee customer-facing touchpoints, including social media content, web pages, PA announcements, and email notifications.
- Produce the weekly employee newsletter and the quarterly customer-facing newsletter.
- Manage the creation and distribution of digital screen content.
- Support strategic projects, such as fare policy updates, fare evasion initiatives, and agency policies.
- Collaborate with internal stakeholders to highlight departmental milestones and successes.
- Provide video and photo support for internal and external events.
- Assist with general administrative tasks, intranet maintenance, and research projects.
What you'll need#
- Current enrollment in a graduate program with at least a 2.8 GPA.
- Preferred majors include Communications, Public Health, Media Studies, Marketing, or Journalism.
- Proficiency in Microsoft Office Suite.
- Basic graphic design and multimedia skills, including Photoshop, Canva, and video editing.
- Familiarity with social media platforms and digital communication tools.
- Strong organizational, analytical, and communication skills, with an ability to work independently and as part of a team.
- Ability to maintain confidentiality, manage project deadlines, and prioritize tasks effectively.
- Excellent written and verbal presentation skills.
Location & details#
- Location: 420 Lexington Avenue, New York, NY 10170.
- Work Modality: On-site, requiring regular in-person attendance.
- Compensation: $21.00 per hour.
- Status: Full-time, rolling term.
