Healthcare Customer Service Intern

    Medline Industries, LP logo

    Medline Industries, LP

    Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care.

    10,001+ employeesNorthfield, ILMedical Equipment Manufacturing
    Actively hiringPaidSummer 2027Medical Equipment Manufacturing
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    Best applied by Oct 30

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    About the role#

    This summer internship offers hands-on experience within our Sales Service Division. You will gain insight into Medline business operations, including sales, product support, quality assurance, and operations. The program runs for ten weeks, from early June through mid-August. You will work alongside experienced professionals to build service skills and participate in networking events and leadership presentations.

    What you'll do#

    • Shadow experienced team members to learn service techniques.
    • Assist hospitals, clinics, and end users with order placement, tracking, and maintenance.
    • Provide product information and check inventory status.
    • Respond to routine and non-routine customer inquiries by phone.
    • Review customer needs and refer them to other departments for follow-up when necessary.
    • Participate in mentorship and networking opportunities with leadership.

    What you'll need#

    • Junior standing in an undergraduate program.
    • A 3.0 minimum GPA is preferred.
    • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook.
    • Strong organizational, planning, and communication skills.
    • A bias toward action and a focus on quality service.
    • An active interest in the healthcare industry.
    • Ability to travel for job shadowing or mentorship programs.
    • Unrestricted permanent US work authorization.

    Location & details#

    • Location: Dubuque, Iowa.
    • Term: Summer 2027.
    • Modality: Hybrid.
    • Employment Type: Full time.
    • Compensation: $16.50 - $24.00 per hour.
    Relevant fieldsOther

    About Medline Industries, LP

    Medline Industries, LP manufactures and distributes medical-surgical products. The company provides supply chain solutions to healthcare providers across various care settings. It operates in more than 100 countries and maintains a global workforce of over 45,000 people. The corporate headquarters are located in Northfield, Illinois.

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