About the role#
This Data & Analytics Co-op position offers hands-on experience within the Data Office at Manulife. You will work across key areas including Customer Experience, Data Analytics, and Continuous Improvement. This role is designed to help you build technical and professional skills through training and mentorship during the Winter 2027 term.
What you'll do#
- Use analytical skills and critical thinking to identify business drivers and clarify project requirements.
- Build and maintain relationships with key stakeholders across the organization.
- Apply knowledge in data mining, analysis, visualization, process assessment, and root cause analysis.
- Focus on customer needs and Net Promoter Score (NPS) while delivering well-documented requirements.
- Propose clear solutions and lead meetings to present findings to various levels of the organization.
- Prepare business partners for transitions and recommend decisions that address customer challenges.
- Perform daily tasks such as valuation oversight, trade processing, risk management, financial reporting, client onboarding, and dashboard creation.
What you'll need#
- Current enrollment in an accredited university for a degree in Finance or a related discipline.
- Strong analytical and problem-solving skills, with the ability to use data to tell a story.
- Knowledge of Microsoft Power Suite or experience with comparable automation and data visualization tools.
- Understanding of the financial services industry, specifically wealth and asset management.
- Excellent time management, planning, and communication skills.
- A proactive, flexible attitude and a willingness to learn.
- Ability to think strategically with a focus on the customer.
Location & details#
- Location: Toronto, Ontario, Canada.
- Term: Winter 2027.
- Modality: Hybrid.
- Employment Type: Full-time.
- Compensation: This role is paid.
About Manulife
Manulife is an international financial services group based in Toronto. The company operates as Manulife in Canada, Asia, and Europe and as John Hancock in the United States. It manages over 1.3 trillion dollars in assets for approximately 34 million customers. The organization employs more than 34,000 people and works with over 116,000 agents.
How to get in at Manulife
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