About the role#
This winter internship at Manor Vail Lodge focuses on the guest experience from the moment they arrive. You will work as part of the front desk team to manage arrivals, assist with guest needs, and coordinate with other departments to keep operations running. This is a full-time, seasonal position.
What you'll do#
- Greet, register, and check in guests upon arrival.
- Issue room keys and provide property orientations.
- Answer guest questions regarding lodge services, local dining, shopping, and entertainment.
- Manage work orders using the HotSOS system for the Housekeeping and Engineering teams.
- Process transactions for the lobby market and post charges to guest folios.
- Compute payments and handle cash for guest accounts.
- Complete daily shift checklists and collaborate with the Room Reservations team.
What you'll need#
- A high school diploma or GED.
- One to three months of related experience or training is preferred.
- Proficiency in Microsoft Office and the ability to learn hotel property management software quickly.
- Strong communication skills to interact with guests and staff.
- Basic math skills, including the ability to calculate percentages and count back change accurately.
- The ability to read, interpret, and write routine reports or correspondence.
- A common sense approach to problem-solving and following instructions.
Location & details#
- Location: Vail, Colorado.
- Term: Mid-November 2026 through mid-April 2027.
- Schedule: Full-time hours, including morning, midday, or evening shifts.
- Compensation: $21 per hour.
- Work Modality: On-site.
About Manor Vail Lodge
Manor Vail Lodge operates as a condominium hotel situated at the base of Vail Mountain. Founded in 1964, the property provides lodging ranging from studio apartments to four-bedroom penthouses. It maintains 25,000 square feet of event space for business meetings and social gatherings. The company employs approximately 42 people and is based in Vail, Colorado.
How to get in at Manor Vail Lodge
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