About the role#
This internship with the Provider Experience Group (PXG) focuses on the Home Services business. You will gain hands-on experience supporting initiatives that strengthen Independent Service Provider performance and improve operational processes. You will work alongside industry professionals to understand how process development and performance management support our retail operations.
What you'll do#
- Analyze provider management processes and identify customer experience gaps.
- Support the development of new initiatives and process improvements.
- Collaborate with cross-functional partners to understand business needs and develop practical solutions.
- Analyze data to identify trends, opportunities, and potential process improvements.
- Assist in creating recommendations, presentations, and process documentation for stakeholders.
- Develop a final recommendation or process-improvement plan to address identified gaps and support scalable growth.
What you'll need#
- Current pursuit of a Bachelor’s Degree in business, supply chain, procurement, operations, analytics, or a related field.
- Interest in a career involving sourcing, procurement, operations, or performance management.
- Ability to analyze information and communicate your findings clearly.
- Experience or coursework in operations, process improvement, sourcing, or procurement.
- Familiarity with data analysis and analytical tools.
- Demonstrated structured problem-solving skills and the ability to work through business challenges.
- Experience supporting projects, programs, or team initiatives, including previous work, volunteer, or campus organization experience.
- A baseline understanding of the Services business model.
- Experience in a leadership position at work or within a campus organization is a plus.
Location & details#
- Location: Mooresville, North Carolina.
- Term: Summer 2027.
- Work Modality: On-site.
- Employment Type: Full-time.
- Compensation: This is a paid internship.
About Lowe's Companies, Inc.
Lowe's Companies, Inc. is a home improvement retailer founded in 1921. Based in Mooresville, North Carolina, the company operates more than 2,200 hardware and home improvement stores. It serves approximately 20 million customers each week. The organization focuses on home and garden products, DIY projects, and community initiatives related to housing.
How to get in at Lowe's Companies, Inc.
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