About the role#
As a PRO & Services Operations Intern, you will join the team overseeing installation, warranty, and service programs. You will work on real-world projects that impact service delivery and operational efficiency for our customers. This role provides direct exposure to how operational analytics influence decision-making at a large scale.
What you'll do#
- Analyze operational performance data for service programs.
- Build reports and dashboards to track key metrics for installation and warranty services.
- Support projects aimed at improving efficiency and customer satisfaction.
- Collaborate with cross-functional teams on process improvements.
- Gain exposure to vendor and partner management within services operations.
What you'll need#
- Pursuing a Bachelor’s degree in Business, Analytics, Supply Chain, Operations Management, or a related field.
- Expected graduation date of December 2027 or May 2028.
- A 3.0 cumulative GPA or higher.
- Proficiency in MS Office, specifically PowerPoint and Excel, plus familiarity with data visualization tools.
- Strong analytical thinking, problem-solving, and communication skills.
- Previous experience in data analysis or a leadership role within a campus organization or workplace.
- A genuine interest in operations, process improvement, or customer service.
Location & details#
- This is a full-time, paid internship based on-site at our headquarters in Mooresville, North Carolina.
- The program runs for 10 weeks during the summer of 2027.
- Interns are eligible for the Lowe's housing benefit and a 10% associate discount.
About Lowe's Companies, Inc.
Lowe's Companies, Inc. is a home improvement retailer founded in 1921. Based in Mooresville, North Carolina, the company operates more than 2,200 hardware and home improvement stores. It serves approximately 20 million customers each week. The organization focuses on home and garden products, DIY projects, and community initiatives related to housing.
How to get in at Lowe's Companies, Inc.
Applying early at Lowe's Companies, Inc. provides a distinct advantage because recruiters review applications before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. You can also use Intern Insider to surface the recruiters behind these roles and reach out directly to ask about the position or a referral, which materially improves your response rates. Navigating the hiring process for a large retailer takes persistence, but identifying the right point of contact often makes the difference.
