About the role#
The Desktop Support Co-Op provides hands-on technical support to employees. You will work with desktop, laptop, mobile, and printer technologies. This role is for students looking to build practical IT experience while working alongside technology professionals.
What you'll do#
- Deliver and install desktop and laptop systems, including data migration and software setup.
- Provide end-user support for desktops, laptops, and mobile devices.
- Resolve technical issues related to hardware, software, printers, and connectivity.
- Perform daily backup procedures.
- Monitor and troubleshoot IT infrastructure operating issues.
- Coordinate with third-party software and hardware vendors to resolve problems.
- Troubleshoot business applications and customer connectivity.
- Collaborate with other technical support team members.
What you'll need#
- Currently enrolled student pursuing an Associate’s or advanced degree in IT, MIS, Computer Science, Business, or a related field.
- Basic technical skills with Windows, Mac, and iOS.
- Understanding of common AI tools and their potential workplace applications.
- Strong problem-solving and organizational abilities.
- A customer-focused approach and the ability to collaborate with others.
- U.S. citizenship is required.
Location & details#
- Location: Raleigh, North Carolina.
- Work style: On-site.
- Availability: 19 hours per week.
- Employment type: Part-time, paid.
About LexisNexis
LexisNexis provides legal and business professionals with information-based analytics and decision tools. The company focuses on legal research, litigation support, and practice management solutions. It operates as part of RELX and maintains a presence in more than 150 countries. Founded in 1970, the organization employs over 9,000 people and maintains its headquarters in New York City.
How to get in at LexisNexis
Applying early at LexisNexis is a significant advantage because recruiters review submissions before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. This helps you get your resume in front of eyes before the pile grows.
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