About the role#
The Terrace Dining Services Assistant position offers an opportunity to gain work experience while supporting dining operations. This role focuses on delivering high-quality customer service to guests and assisting with the daily management of dining shifts. On-the-job training is provided.
What you'll do#
- Provide exceptional customer service to ensure positive guest experiences.
- Assist in managing and running shifts, including the supervision and training of new student workers.
- Set up and break down service lines, including the proper storage or disposal of food items.
- Maintain a clean and sanitized workstation according to standard operating procedures.
- Replenish service lines from coolers, ovens, and hot boxes.
- Monitor and record food temperatures at required intervals.
- Maintain knowledge of menu items, including ingredients and allergens, to assist guests with inquiries.
- Communicate clearly and professionally with team members and management.
What you'll need#
- Strong customer service skills and the ability to multitask.
- Knowledge of food sanitation and safety procedures.
- Ability to communicate clearly and professionally.
- Experience in managing or training others.
- Ability to stand and walk for the entire duration of the shift.
Location & details#
- Location: Ithaca, New York.
- Pay Rate: $16.00 per hour.
- Work Modality: On-site.
- Employment Type: Full-time, rolling term.
- Benefits: Free meals provided during shifts.
