About the role#
The Theatre Administration Assistant supports program faculty with Practicum, Box Office, and Front-of-House operations. This role provides students with the opportunity to apply classroom knowledge in a professional setting while assisting with the functions of the degree program. This is a paid, on-site position for the Fall 2026 and Winter 2027 terms. A performance review at the end of the Fall 2026 semester will determine continuation for the Spring 2027 semester.
What you'll do#
- Assist patrons with ticket purchases and resolve seating or ticketing issues.
- Troubleshoot discrepancies in cash, credit, and debit transactions.
- Learn and maintain knowledge of Front-of-House operations, including Box Office, concessions, house management, and event policies.
- Document and report any procedural issues or policy diversions to program faculty.
- Model professional behavior and attire as required by program standards.
- Assist with ticket scanning and provide information on production details, parking, and venue navigation.
What you'll need#
- Successful completion of at least two of the following courses: THEA 15000, THEA 15200, THEA 25100, or THEA 25101.
- Previous experience working or interning in a Front-of-House role at a theatre or performing arts company.
- Experience in customer-facing positions, including verbal communication with patrons in person and over the phone.
- Strong attention to accuracy and task management skills.
- A desire to work as a member of a team and with Theatre Administration faculty.
- Ability to work in person on campus.
Location & details#
- Location: Ithaca, New York.
- Schedule: Expected to work up to five hours weekly, with additional hours at the discretion of faculty supervisors. Includes rotating weekday shifts and specific performance shifts in October, November, and December 2026.
- Compensation: $16.15 per hour.
- Requirements: This position is subject to a criminal background check and requires proof of employment eligibility.
