About the role#
The Terrace Student Manager position provides an opportunity to gain professional experience within the Ithaca College dining environment. This role focuses on delivering high-quality customer service, managing shift operations, and ensuring the facility meets safety and sanitation standards. On-the-job training is provided.
What you'll do#
- Manage other student staff and oversee daily shift operations.
- Train new student workers on unit procedures.
- Set up and break down service lines for meal periods, including the management of utensils, condiments, and food containers.
- Replenish service lines from coolers, ovens, and hot boxes as needed.
- Maintain a clean and sanitized workstation according to standard operating procedures.
- Monitor food quality by recording temperatures at required intervals.
- Assist guests by providing information on menu items, ingredients, and allergens.
- Communicate clearly and professionally with co-workers and management.
What you'll need#
- Exceptional customer service skills and the ability to multitask.
- Knowledge of food safety and sanitation procedures.
- Effective communication skills to support team collaboration and guest inquiries.
- Ability to train and guide new staff members.
- Physical ability to stand and walk for the duration of the shift.
- Enrollment in a relevant field such as Business Administration, Human Resources, Nutrition, Civil Engineering, Psychology, or Communications.
Location & details#
- Location: Ithaca, New York
- Pay Rate: $16.30 per hour
- Modality: On-site
- Employment Type: Full-time
- Term: Rolling
