STUDENT-Phonathon Development Officer

About the role#

The Ithaca College Annual Fund is seeking Student Callers for the Phonathon Program. This position offers students the opportunity to gain professional experience, develop leadership and communication skills, and build a deeper understanding of philanthropy. This is a paid, on-site role that requires balancing academic responsibilities with shift commitments.

What you'll do#

• Inform alumni and parents about campus events, news, and initiatives via calling, texting, and emailing.
• Professionally communicate the mission and priorities of Ithaca College.
• Ask alumni and parents to support the College through credit card gifts, pledges, or checks.
• Maintain and update donor records and information.
• Accept coaching and feedback from student managers, supervisors, and Annual Fund staff to improve performance.
• Meet established performance standards while maintaining a professional and positive attitude.
• Uphold all employment and confidentiality agreements.

What you'll need#

• Must be currently enrolled as a student at Ithaca College.
• Familiarity with the Ithaca College campus, its history, and current activities.
• A courteous and engaging personality with a clear, effective telephone speaking style.
• Ability to present information concisely and persuasively.
• Strong time-management skills to balance schoolwork and job hours.
• Ability to follow directions and accurately record data.
• Interest in supporting Ithaca College.

Location & details#

• Location: Ithaca, New York.
• Work Modality: On-site.
• Schedule: Employees are required to work two shifts per week. Shifts are available Monday through Thursday, 6:00 p.m. to 9:00 p.m.
• Compensation: $16.00 per hour.
• Note: This position is subject to a criminal background check and requires completion of I-9 employment eligibility documentation.