About the role#
We are looking for an intern to join our team to gain hands-on experience in enterprise IT systems management, Site Reliability Engineering (SRE), and Network Reliability Engineering (NRE). You will work with experienced professionals to support infrastructure operations, contribute to automation initiatives, and improve system performance.
What you'll do#
- Maintain and support enterprise IT systems, including servers, virtual machines, and cloud environments.
- Monitor system performance and identify reliability issues.
- Use scripting tools to automate routine administrative tasks.
- Participate in incident response and post-incident analysis.
- Document system configurations, operational procedures, and reliability metrics.
- Configure and maintain network devices like routers, switches, and firewalls.
- Support daily network operations and troubleshoot connectivity.
- Collaborate with teams on network upgrades, deployments, and performance reporting.
What you'll need#
- Currently pursuing a degree in Computer Science, Information Technology, or a related field.
- Basic understanding of operating systems such as Linux, Unix, Windows, z/OS, or zVM.
- Familiarity with scripting languages like Python or Bash.
- Understanding of networking fundamentals, including IP and other network administration protocols.
- Experience with networking hardware from Juniper, Arista, or Cisco.
- Exposure to cloud platforms like IBM Cloud, AWS, or Azure.
- Familiarity with monitoring tools such as Wireshark, SolarWinds, Grafana, or Prometheus.
- Experience with version control systems like Git and CI/CD concepts.
- Strong analytical, problem-solving, and communication skills.
- An interest in SRE and NRE principles, including automation, observability, and fault tolerance.
Location & details#
- This is a hybrid role based in Rochester, Minnesota.
- This is a paid, full-time internship.
About IBM
IBM provides IT services and consulting to a global client base. The company develops technology solutions across areas such as cloud computing, security, analytics, and infrastructure. It operates as a public organization with more than 10,001 employees. The corporate headquarters are located in Armonk, New York.
How to get in at IBM
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