eCommerce Merchandising Intern

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Hermès

Sharing a collective adventure

10,001+ employeesFounded 1837ParisRetail Luxury Goods and Jewelry
Actively hiringPaidWinter 2027Retail Luxury Goods and Jewelry
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About the role#

The eCommerce Merchandising Intern joins the Generation H program to support the maintenance and integrity of the digital catalogue. You will work within the eCommerce team to assist with site auditing, competitive analysis, and various business development initiatives. This role is a five-month, full-time commitment that offers exposure to internal teams, a guest-speaker series, and mentorship.

What you'll do#

  • Perform daily site quality assurance by identifying bugs, broken images, load-speed issues, and thumbnail inconsistencies.
  • Report site issues and follow through until they are resolved.
  • Audit the online catalogue for accurate sizing, product information, and descriptions.
  • Complete daily audits of online stock levels.
  • Compile competitive analysis focused on internal search, cross-selling, and menu optimizations.
  • Review and refine left-menu navigation to improve sales and stock rotation.
  • Maintain the omnichannel catalogue by adding or removing references.
  • Assist in creating product selections for merchandising pushes based on the editorial calendar.
  • Monitor product presentation daily and update as needed.
  • Produce monthly business analysis and reports.
  • Support the customer service team with catalogue and image-related inquiries.

What you'll need#

  • Current pursuit of a degree in Business Administration.
  • Proficiency in Excel, Word, and PowerPoint.
  • Strong organization and research skills.
  • Excellent written and verbal communication abilities.
  • Proven ability to multitask and maintain high attention to detail.
  • Ability to commit to the full five-month program period.

Location & details#

  • Location: New York City, New York.
  • Modality: On-site at the corporate office.
  • Term: Winter 2027 (January 11, 2027 - June 28, 2027).
  • Employment: Full-time (37.5 hours per week).
  • Compensation: Paid internship.

About Hermès

Hermès is a French house that designs and sells luxury goods and jewelry. Founded in 1837, the company operates as an independent, family-owned business. It employs over 19,000 people and manages 16 artisanal métiers. The company maintains a presence in over 300 stores across the globe.

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