About the role#
The After Sales and Client Development intern supports the Senior Manager of After Sales with administrative and analytical tasks. You will gain insight into business operations while identifying ways to streamline processes for uniform procurement and repair vendor sourcing. This role involves working closely with the Client Development team to understand and improve special-order workflows.
What you'll do#
- Manage aspects of the uniform dispatch process, including data gathering and delivery coordination.
- Create PowerPoint presentation decks for After Sales training sessions.
- Analyze the special-order process to identify and implement improvements.
- Coordinate repair vendor validation by scheduling visits and reviewing test results.
- Conduct competitive market research to find new repair vendors.
- Compile recaps for After Sales meetings.
- Assist with special projects for the After Sales and Client Services teams.
What you'll need#
- Enrollment in an Associates, Bachelor’s, or Master’s degree program, preferably in Business Administration, Marketing, Supply Chain Management, or Operations Management.
- Proficiency in Microsoft Excel, including pivot tables and v-lookup, as well as PowerPoint and Word.
- Ability to prioritize and manage multiple projects in a complex environment.
- Strong organizational skills with a focus on accuracy and follow-through.
- Capacity to maintain confidentiality and exercise professional discretion.
- Clear communication skills and the ability to work independently.
- Previous internship experience in fashion or luxury is a plus.
Location & details#
- This is a full-time, on-site internship based at the Hermès US corporate headquarters in New York, NY.
- The program runs from January 11, 2027, to June 28, 2027.
- The position is paid at an hourly rate of US $20.00.
About Hermès
Hermès is a French house that designs and sells luxury goods and jewelry. Founded in 1837, the company operates as an independent, family-owned business. It employs over 19,000 people and manages 16 artisanal métiers. The company maintains a presence in over 300 stores across the globe.
How to get in at Hermès
Applying early at Hermès gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume to a crowded queue. You can reach out to the recruiters behind the company roles to ask about the position or a referral, which materially improves response rates. Intern Insider surfaces these contacts so you can connect directly. It is a more effective approach than waiting for a response from an automated system.
