Psychiatric Office Assistant Internship/Outpatient Clinic (Certification Program)

About the role#

The Psychiatric Office Assistant Internship is a hands-on, unpaid certification program designed for individuals looking to build a career in healthcare. This program provides foundational training in medical office operations within a behavioral and mental health setting. Participants receive mentorship, structured training, and a Certificate of Completion upon finishing 600 hours of service.

What you'll do#

Under supervision, you will gain practical experience in the following areas:

• Manage front desk operations, including patient check-in and check-out procedures.
• Handle professional phone etiquette and appointment scheduling.
• Utilize MEDENT for Electronic Health Record (EHR) tasks.
• Manage patient flow and the waiting area environment.
• Perform administrative duties such as faxing, copying, and filing.
• Learn the basics of psychiatric services, medical terminology, and insurance billing.
• Maintain professionalism, discretion, and strict patient confidentiality in compliance with HIPAA.

What you'll need#

• Must be 18 years of age or older and a high school graduate.
• Ability to commit to a consistent schedule (minimum 20 hours per week).
• Strong motivation to gain healthcare experience for professional development.
• Ability to pass a basic screening, including a background check and drug testing.
• No prior healthcare or office experience is required.

Location & details#

• Location: Port Charlotte, Florida.
• Work Modality: On-site.
• Term: Rolling enrollment; program duration is 3 to 6 months (600 hours total).
• Compensation: This is a voluntary, unpaid internship.