About the role#
The IT Support Technician Intern provides technical support for desktop hardware, software, and related technologies. You will assist with troubleshooting, issue resolution, and managing service requests to ensure a reliable technology environment. This role involves hands-on experience in asset management and IT operations, working alongside technology teams to deliver effective user support.
What you'll do#
- Maintain, configure, and implement desktop computing hardware and software.
- Troubleshoot technical issues and manage trouble tickets.
- Conduct research and development on future technologies.
- Track hardware, software, and licensing inventory.
- Maintain the ITS lab, storage areas, and spare equipment inventory.
- Keep records of borrowed lab and storage room equipment.
- Perform other assigned duties while following company policies.
What you'll need#
- Current student pursuing a bachelor's degree or higher in Computer Science, Data Science, Data Analytics, Information Systems, or Statistics.
- Minimum 3.0 overall GPA, with Junior or Senior classification preferred.
- 1-2 years of related experience or training in enterprise technical support.
- Support-level knowledge of Windows 10 or iOS.
- Basic understanding of networking concepts like TCP/IP, Subnetting, Routing, DHCP, and DNS.
- In-depth knowledge of PC hardware and software.
- Ability to use AI tools like Microsoft Copilot and evaluate AI outputs for accuracy and bias.
- Strong organizational, analytical, and communication skills.
- Ability to adapt to change and work effectively in teams.
- Working toward professional certifications such as A+ or NET+ is preferred.
Location & details#
- Location: Arlington, Texas.
- Term: Summer 2027 (May 26th to August 6th).
- Modality: Hybrid (2 days a week in office).
- Employment: Full-time, paid internship.
- Note: GM Financial does not provide immigration-related sponsorship for this role.
About GM Financial
GM Financial operates as a captive finance company and a wholly owned subsidiary of General Motors. Founded in 1992, the firm provides auto finance solutions across North America, Latin America, and China. It supports retail loan and lease programs through dealer networks while offering commercial lending products for business growth. The company maintains its headquarters in Fort Worth, Texas, and employs between 5,001 and 10,000 people.
How to get in at GM Financial
Applying to GM Financial early provides a distinct advantage, as recruiting teams often review candidates in the order they arrive before the applicant pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first. This helps you stay ahead of the pile. You can also improve your response rates by reaching out to the right people. Intern Insider surfaces the recruiters behind the company's roles so you can reach out directly to ask about the role or a referral. This direct approach often yields better results than submitting an application into a general queue.
