About the role#
We are looking for a Process Improvement Analyst Intern to join our team in Raleigh. You will support the expansion of our internal Operations Copilot by focusing on evaluation, monitoring, and continuous improvement processes. This 12-week internship begins May 17, 2027. You will work alongside industry experts on meaningful business projects while participating in professional development workshops and teambuilding events.
What you'll do#
- Design month-to-month sampling that aligns with company statistical methods and implement reproducible cohorts.
- Define and curate a golden dataset that covers happy paths, edge cases, and synthetic augmentation to evaluate bias and consistency.
- Build and maintain continuous monitoring dashboards and alerting systems to support prompt versioning and automated regression testing.
- Create a closed-loop improvement process that uses test findings and underwriter feedback to guide operational playbooks.
- Document and communicate test plans, metrics, and release notes to support change management across underwriting.
What you'll need#
- Pursuing a Bachelor’s or Master’s degree in Statistics, Data Science, Computer Science, Operations Research, or a related field.
- Coursework or projects focused on experimental design, sampling techniques, and statistical inference.
- Hands-on experience with Python, SQL, data wrangling, and metrics design.
- Interest in LLM/GenAI evaluation, prompt management, and MLOps.
- Strong communication skills with the ability to turn analysis into operational playbooks.
- Familiarity with Snowflake or BI tools is preferred.
- Experience building evaluation harnesses, such as regression suites and golden datasets, is a plus.
- Exposure to cloud data pipelines and observability or alerting frameworks is helpful.
- Understanding of document extraction and data validation in financial services.
Location & details#
- Location: Raleigh, North Carolina.
- Work Modality: Hybrid.
- Term: Summer 2027.
- Employment: Full-time.
- Sponsorship: This role is eligible for employment visa sponsorship.
About Genworth
Genworth is a public holding company that operates in the insurance sector. It provides products and services for long-term care planning and financial support for aging. The company manages brands such as CareScout and Enact. It maintains primary offices in Richmond, Lynchburg, Stamford, and New York. The organization employs over 5,000 people.
How to get in at Genworth
Applying to Genworth early gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume to a crowded queue. You can also improve your response rates by reaching out to the people actually hiring for the role. Intern Insider surfaces the recruiters behind Genworth roles so you can contact them directly to ask about the position or a referral. This direct approach often works better than relying on automated systems.
