About the role#
As an Information Technology Intern, you will gain hands-on experience supporting the systems, infrastructure, and end-user services that keep our operations running. You will work alongside experienced IT and security staff on projects spanning systems administration, network support, endpoint management, and IT compliance. You will collaborate with cross-functional teams, including electrical, software, chemical, manufacturing, and nuclear engineers, as well as materials scientists and physicists.
What you'll do#
- Assist with day-to-day IT support, including hardware and software troubleshooting, account provisioning, and helpdesk ticket resolution.
- Support the administration and maintenance of endpoints, servers, and network infrastructure, including patching, backups, and asset tracking.
- Help implement and validate IT security controls, such as MFA, endpoint protection, and access management.
- Support user access reviews, system health checks, and IT policy compliance activities.
- Contribute to internal documentation, including setup guides, runbooks, and IT knowledge base articles.
- Assist with onboarding and offboarding workflows, equipment deployment, and office technology support.
- Participate in IT projects such as software rollouts, systems migrations, and process automation.
- Support audit and compliance readiness efforts by organizing documentation and assisting with internal IT reviews.
What you'll need#
- Current undergraduate or graduate student pursuing a degree in Information Technology, Computer Science, or a related technical field.
- Foundational understanding of computer systems, networking, and IT operations.
- Strong problem-solving skills and a willingness to learn new technologies.
- Strong written and verbal communication skills with attention to detail.
- Ability to work as a collaborative team member.
- Familiarity with IT service management tools, ticketing systems, or asset management platforms.
- Exposure to scripting or automation tools like Python or PowerShell.
- Coursework or project experience with systems administration, networking, or cloud platforms.
- Familiarity with basic security principles such as authentication, access control, and endpoint protection.
- Ability to work extended hours and weekends as necessary.
Location & details#
- Location: Los Angeles, California.
- Term: Summer 2027.
- Modality: On-site.
- Employment: Full-time, paid internship.
About General Matter
General Matter works in the renewable energy services sector. The company focuses on nuclear energy capacity and energy security. It is a privately held organization based in El Segundo, California. The firm employs 21 people.
How to get in at General Matter
Applying early gives you a distinct advantage at General Matter because recruiters review applications before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first and get seen before the pile grows. Reaching out to the right person often beats submitting your resume into a general queue. Intern Insider surfaces the recruiters behind the company roles so you can reach out directly to ask about the position or a referral, which materially improves response rates.
