About the role#
As a Retail Manager at the Airport Student Bookstore, you will lead store operations and drive sales growth. You will foster a culture of mentorship and development while managing financial metrics and store performance. This role involves working closely with a Regional Manager to oversee campus relationships and daily operations.
What you'll do#
- Execute operating plans and daily operations for both traditional and peak rush periods.
- Lead in-store course materials activities in collaboration with course materials leadership.
- Develop and maintain relationships with customers, faculty, staff, administrators, vendors, and the One Team Center to improve market share.
- Manage full cycle talent management, including recruiting, training, and coaching team members.
- Ensure store security, asset protection, and safety for all associates and customers.
- Facilitate campus events and maintain an engaging, clean, and orderly store environment.
What you'll need#
- Bachelor's degree or equivalent experience.
- 3-5 years of retail management or strong customer service experience.
- Strong organizational, time management, and problem-solving skills.
- Proficiency in general computer skills.
- Ability to build relationships and influence team performance.
- Strong analytical skills and financial acumen.
Location & details#
- Location: West Columbia, South Carolina.
- Work Modality: On-site.
- Employment Type: Full-time.
- Travel: Minimal, less than 10%.
About Follett Higher Education
Follett Higher Education operates as a retail and educational service provider. The company manages a network of over 1,000 physical and eCommerce collegiate retail stores across North America. It supplies course materials, learning tools, and retail merchandise to students, faculty, staff, and parents. Based in Westchester, Illinois, the company employs between 5,001 and 10,000 people.
How to get in at Follett Higher Education
Applying early to Follett Higher Education gives you a significant advantage because recruiters review applications in the order they arrive. Intern Insider sends an instant alert the moment a role matching your target is published, so you can submit your materials before the pile grows. Being among the first candidates to reach the hiring team often leads to better visibility. You can also use Intern Insider to surface the specific recruiters behind the company's roles. Reaching out directly to these individuals to ask about the position or a referral often improves your response rates compared to waiting in a queue.
