About the role#
As a Retail Manager at the Airport Student Bookstore, you will lead store operations and drive sales growth. You will foster a culture of mentorship and development while managing financial metrics and store performance. This role involves working closely with a Regional Manager to oversee campus relationships and daily operations.
What you'll do#
- Execute operating plans and daily operations for both traditional and peak rush periods.
- Lead in-store course materials activities in collaboration with course materials leadership.
- Develop and maintain relationships with customers, faculty, staff, administrators, vendors, and the One Team Center to improve market share.
- Manage full cycle talent management, including recruiting, training, and coaching team members.
- Ensure store security, asset protection, and safety for all associates and customers.
- Facilitate campus events and maintain an engaging, clean, and orderly store environment.
What you'll need#
- Bachelor's degree or equivalent experience.
- 3-5 years of retail management or strong customer service experience.
- Strong organizational, time management, and problem-solving skills.
- Proficiency in general computer skills.
- Ability to build relationships and influence team performance.
- Strong analytical skills and financial acumen.
Location & details#
- Location: West Columbia, South Carolina.
- Work Modality: On-site.
- Employment Type: Full-time.
- Travel: Minimal, less than 10%.
About Follett Higher Education
Follett Higher Education operates as a retail company focused on the academic market. It provides course materials, learning tools, and retail merchandise to students, faculty, and staff. The company maintains a network of over 1,000 physical and online collegiate stores across North America. Based in Westchester, Illinois, the firm supports a customer base of more than 6 million students.
How to get in at Follett Higher Education
Applying early gives you a distinct advantage at Follett Higher Education because recruiters review submissions as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume after the initial screening phase has already begun. You can also reach out to recruiters directly to ask about the role or a referral, which materially improves response rates. Intern Insider surfaces the recruiters behind the company's roles so you can make that connection. Using these direct channels often provides more clarity than waiting for a response from the general application queue.
