About the role#
Eupry is hiring a part-time intern for our Raleigh office to support our U.S. operations. This role focuses on customer support and helping build the culture of our new office. You will work 20 hours per week, reporting to the Customer Support Manager, with a mix of in-office shifts and evening coverage for support tickets and calls.
What you'll do#
- Respond to customer inquiries via phone and email.
- Troubleshoot and report product malfunctions.
- Collaborate with internal teams to ensure accurate information delivery.
- Help foster a supportive and positive team culture in the office.
- Provide guidance to customers to ensure they have a good experience with our products.
What you'll need#
- Fluency in English.
- Strong problem-solving skills and attention to detail.
- A service-minded approach with a strong sense of responsibility.
- A curiosity for technology, including AI tools, connected devices, or IoT solutions.
- Prior experience in a customer-facing role is a plus.
- Ability to work evening shifts and partial in-office days.
- Must be authorized to work in the U.S. without sponsorship.
- Pursuing a degree in Business Administration, Communications, Psychology, or Computer Science.
Location & details#
- Location: Raleigh, North Carolina.
- Modality: Hybrid.
- Status: Part-time, paid internship.
- Term: Rolling.
About Eupry
Eupry provides thermal compliance solutions for the life science industry. The company offers monitoring, calibration, and mapping services to help organizations manage pharmaceutical and biotech cold chains. Founded in 2014, it operates out of Copenhagen and Raleigh. Eupry employs over 100 people and serves clients in healthcare logistics and regulated manufacturing.
How to get in at Eupry
Applying early at Eupry gives you a distinct advantage because recruiters review applications as they arrive. You can use Intern Insider to receive an instant alert the moment a new internship role is published, ensuring you are among the first to submit your materials before the applicant pool grows. Reaching out to the right person often yields better results than submitting to a general queue. Intern Insider surfaces the recruiters behind Eupry roles so you can contact them directly to ask about the position or request a referral, which often improves your response rate.
