About the role#
Eupry is seeking a part-time US Office Support and Operations Intern to join our team in Raleigh, North Carolina. This role focuses on providing customer support, troubleshooting product issues, and contributing to the development of our new U.S. office culture. You will work 20 hours per week in a hybrid capacity, balancing in-office operations with evening coverage for support tickets and phone calls.
What you'll do#
- Respond to customer inquiries via phone and email in a timely and accurate manner.
- Provide exceptional assistance and guidance to ensure a seamless customer experience.
- Troubleshoot and report product malfunctions.
- Collaborate with internal teams to ensure clear and effective communication.
- Help foster a supportive and positive team culture within the office.
What you'll need#
- Fluency in English.
- Strong problem-solving skills and attention to detail.
- A service-minded approach with a strong sense of responsibility and ownership.
- Curiosity for technology, including interest in AI tools, connected devices, or IoT solutions.
- Ability to work evening shifts and partial in-office days.
- Prior experience in a customer-facing role is a plus.
- Current enrollment in a relevant field such as Business Administration, Communications, Psychology, or Computer Science.
- Must be authorized to work in the U.S.
Location & details#
- Location: Raleigh, North Carolina.
- Work Modality: Hybrid.
- Schedule: Part-time (20 hours per week).
- Compensation: Paid internship.
About Eupry
Eupry provides thermal compliance solutions for the life science industry. The company offers monitoring, calibration, and mapping services to help organizations manage pharmaceutical and biotech cold chains. Founded in 2014, it operates out of Copenhagen and Raleigh. Eupry employs over 100 people and serves clients in healthcare logistics and regulated manufacturing.
How to get in at Eupry
Applying early at Eupry gives you a distinct advantage because recruiters review applications as they arrive. You can use Intern Insider to receive an instant alert the moment a new internship role is published, ensuring you are among the first to submit your materials before the applicant pool grows. Reaching out to the right person often yields better results than submitting to a general queue. Intern Insider surfaces the recruiters behind Eupry roles so you can contact them directly to ask about the position or request a referral, which often improves your response rate.
