US Office Support and Operations Intern

About the role#

Eupry is seeking a part-time US Office Support and Operations Intern to join our team in Raleigh, North Carolina. This role focuses on providing high-quality assistance to our customers while contributing to the development of our office culture. You will gain hands-on experience in the life science industry, working closely with our U.S. leadership and international colleagues.

What you'll do#

• Respond to customer inquiries via phone and email in a timely and accurate manner.
• Provide exceptional assistance and guidance to ensure a seamless customer experience.
• Troubleshoot and report product malfunctions.
• Collaborate with internal teams to ensure clear and effective communication.
• Help foster a supportive and positive team culture within the office.

What you'll need#

• Fluency in English.
• Strong problem-solving skills and attention to detail.
• A service-minded approach with a strong sense of responsibility and ownership.
• A curiosity for technology, including interest in AI tools, connected devices, or IoT solutions.
• Prior experience in a customer-facing role is a plus.
• Ability to work evening shifts and partial in-office days.
• Must be authorized to work in the U.S.
• Preferred majors include Business Administration, Communications, Psychology, or Computer Science.

Location & details#

• Location: Raleigh, North Carolina.
• Modality: Hybrid.
• Schedule: Part-time, 20 hours per week.
• Status: Paid internship with rolling start dates.