About the role#
This internship with the Customer Issue and Investigation Group (CIIG) focuses on radio product verification and customer network investigations. You will gain practical experience with Ericsson radio and baseband technologies while contributing to real-world problem-solving in 5G network environments. This is a full-time, on-site role based in Ottawa, Ontario, for the Winter 2027 term.
What you'll do#
- Develop technical knowledge of Ericsson Radio products, including Remote, Massive MIMO, and Indoor portfolios, as well as Ericsson basebands.
- Support customer case investigations by reproducing issues in a lab environment.
- Troubleshoot radio hardware and software.
- Execute Test Object List (TOL) test cases for new radios developed within Radio Product Canada.
- Set up lab configurations using Qualcomm UE software, support PC installations, and operate test tools.
- Design Moshell scripts to contribute to test case automation.
- Attend and help prepare workshops and knowledge transfer sessions.
- Analyze data related to Ericsson radios and team performance.
- Use and help automate AI tools and agents in your daily work.
What you'll need#
- Active enrollment in an accredited undergraduate, master’s, or PhD program in Computer Science, Computer Engineering, or Electrical Engineering.
- A minimum 2.7 GPA on a 4.0 scale or equivalent.
- Familiarity with Python, Java, and Bash.
- Experience working in a Linux environment.
- Proficiency with Microsoft Office tools, including Excel, Word, PowerPoint, and Power BI.
- A basic understanding of electronic circuits, components, computer networking, and RF networking.
- Familiarity with AI tools and generative AI platforms.
- Strong organizational and communication skills in English.
- Ability to upload an unofficial transcript with your application.
Location & details#
- Location: Ottawa, Ontario, Canada.
- Modality: On-site.
- Term: Winter 2027.
- Compensation: Paid position.
- Note: This role does not provide immigration sponsorship.
About Ericsson
Ericsson is a telecommunications company based in Kista, Stockholm. Founded in 1876, the firm focuses on 5G, mobile broadband, and cloud infrastructure. It maintains a global presence with over 100,000 employees. The company develops network technologies and software for communication services.
How to get in at Ericsson
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