About the role#
As an IT Intern, you will gain hands-on experience in a supportive environment while contributing to day-to-day IT operations. This four-month internship is designed for students early in their IT careers who are eager to develop technical skills and explore different areas of information technology. You will work closely with experienced IT team members and receive guidance, training, and mentorship throughout your term.
What you'll do#
- Support the onboarding and offboarding of employees by setting up laptops, workstations, peripherals, accounts, and basic system access.
- Provide first-level technical support to employees for common hardware, software, networking, internet, and workstation issues.
- Assist with installing, configuring, and updating software applications.
- Triage, resolve, and document support requests through the IT ticketing system, Jira.
- Help maintain accurate IT documentation, guides, and process instructions.
- Support inventory management of IT equipment, software, and licenses.
- Assist with routine system maintenance tasks such as backups and updates.
- Learn and follow IT security best practices and company policies.
- Participate in team projects and assist with other IT-related tasks as assigned.
What you'll need#
- Current enrollment in a post-secondary program in Information Technology, Computer Science, or a related field.
- Experience setting up laptops, workstations, peripherals, and user accounts.
- Experience providing basic technical troubleshooting and support.
- Familiarity with networking, VPNs, Windows operating systems, and Microsoft enterprise software, including Microsoft 365.
- Experience using a ticketing system to document and track support requests.
- Strong willingness to learn and develop technical and professional skills.
- Good organizational skills and attention to detail.
- Clear written and verbal communication skills.
- Ability to manage multiple tasks with guidance and support.
- Comfort handling confidential information with professionalism.
- Ability to work in an office environment.
Location & details#
- This is a full-time, four-month internship beginning in January 2027.
- You must be available to work on-site at the Toronto office five days per week.
- You must be eligible to obtain and maintain Government of Canada Reliability Status. Kepler will initiate and sponsor the screening process.
About Kepler Communications Inc.
Kepler Communications Inc. operates a satellite constellation that functions as an Internet exchange for space-to-space data relay. Founded in 2015, the company maintains an in-house production facility to design and deploy hybrid optical constellations. It supports missions in low Earth orbit and beyond. The firm is based in Toronto and employs over 200 people.
How to get in at Kepler Communications Inc.
Applying early to Kepler Communications Inc. provides a distinct advantage because recruiters review applications before the candidate pool becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, ensuring you are among the first to submit your materials. This timing helps your application stand out in the initial review phase. You can also improve your response rates by reaching out to the hiring team directly. Intern Insider surfaces the recruiters behind the company's roles so you can contact them to ask about the position or a referral. This direct approach often bypasses the standard queue and puts your profile in front of the right people.
