About the role#
As a Modern Workplace Analyst Intern, you will support and improve the user experience across the bank's endpoints, including laptops, mobile devices, and cloud solutions. You will work with the Modern Workplace team to streamline service delivery and minimize incidents related to planned changes. This role involves partnering with various stakeholders to create policies and processes that align with the Digital Workspace Strategy.
What you'll do#
- Deploy, configure, and manage physical endpoints using Intune and Autopilot.
- Support the management of Nerdio, workspaces, and auto-scaling to ensure efficient resource use.
- Help configure, deploy, and maintain the Azure Virtual Desktop environment.
- Deploy Microsoft and third-party updates to active endpoints.
- Build co-managed Windows 11 environments using Intune.
- Collaborate with the Cyber Defense Centre to configure endpoint management policies and security configurations.
- Configure, implement, and troubleshoot endpoint-related Group Policy and Intune Policies.
- Assist with patching, vulnerability remediation, and compliance tasks, including tabletop exercises.
- Monitor endpoint performance to ensure compliance with service level agreements.
- Act as a point of escalation for endpoint support and troubleshooting.
- Maintain Azure AVD reports and share cost and usage data with stakeholders.
- Work with Collaboration Specialists to find ways to enhance user experience.
- Automate routine tasks using workflows, ITSM platforms, or scripting.
- Test and deploy hardware, software, OS, and configuration changes following change management protocols.
What you'll need#
- Currently pursuing post-secondary education in IT or a relevant field.
- Basic understanding of Azure Virtual Desktop implementation and support.
- Familiarity with Enterprise Mobility and Security services, Microsoft Azure, and AAD.
- Knowledge of Microsoft OS, MS Office applications, and endpoint management tools.
- Understanding of ITIL v4 principles and experience with Asset Management systems.
- Basic experience with Intune policies, CIS hardening tools, and Azure AD Connect.
- Knowledge of security and compliance services such as Microsoft 365 Defender.
- Familiarity with patching tools like Qualys and basic understanding of application packaging.
- Strong communication skills and the ability to work independently.
- PowerShell scripting and problem management skills are considered an asset.
Location & details#
- Location: Toronto, Ontario, Canada.
- Work Modality: On-site.
- Commitment: Full-time.
- Term: September 2026 to December 2026.
- Status: Paid internship.
About EQ Bank | Equitable Bank
EQ Bank is a Canadian financial services company based in Toronto. Founded in 1970, it operates as the seventh largest Schedule I bank in the country by assets. The company manages approximately 150 billion dollars in assets and serves nearly 4 million customers. It specializes in residential and commercial lending, equipment leasing, and digital banking services.
How to get in at EQ Bank | Equitable Bank
Applying early to EQ Bank roles provides a distinct advantage because recruiters review applications as they arrive. Intern Insider sends an instant alert the moment a role matching your target is published anywhere, so you apply among the first before the pile grows. This helps you avoid the frustration of submitting your resume to an overflowing inbox. You can reach out directly to the recruiters behind EQ Bank roles to ask about the position or a referral, which materially improves response rates. Intern Insider surfaces these specific contacts for you. Connecting with a human recruiter is often more effective than relying solely on an automated application system.
