About the role#
The Product Management Intern will support the digital banking team in creating experiences that make banking simpler and more rewarding. Over this 16-week term, you will help uncover customer needs, prioritize product improvements, and measure their impact on business results and the user experience.
What you'll do#
- Collaborate with Product Managers, Engineering, and Design to deliver improvements to product features and customer journeys.
- Gather customer insights from feedback, app reviews, support contacts, and user research to identify opportunities.
- Conduct competitor and market analysis to benchmark the customer experience.
- Define problem statements, user stories, and success metrics for new features.
- Analyze product metrics, funnels, and A/B test results to generate insights.
- Manage recurring reporting on product performance and customer experience KPIs.
- Support product launches and post-launch reviews to capture learnings.
- Partner with customer-facing teams to ensure a consistent experience across channels.
What you'll need#
- Bachelor's or Master's degree in progress in finance, business administration, commerce, economics, data analysis, marketing, engineering, or product management.
- Analytical mindset with proficiency in Excel, SQL, or similar data tools.
- Ability to handle multiple competing priorities.
- Strong oral and written communication skills.
- Comfort with design, UX, and technical terminology.
- Organized and detail-oriented approach to tasks.
- Genuine curiosity about digital banking and fintech.
- Familiarity with agile ways of working is considered an asset.
Location & details#
- Term: Winter 2027 (January to April).
- Location: Toronto, Ontario.
- Modality: Hybrid (office time is based at 25 Ontario Street).
- Status: Full-time, paid internship.
- Application requirement: Please submit your transcript and resume in one document.
About EQ Bank | Equitable Bank
EQ Bank is a Canadian financial services company based in Toronto. Founded in 1970, it operates as the seventh largest Schedule I bank in the country by assets. The company manages approximately 150 billion dollars in assets and serves nearly 4 million customers. It specializes in residential and commercial lending, equipment leasing, and digital banking services.
How to get in at EQ Bank | Equitable Bank
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