About the role#
Electronic Arts is looking for an AI Enablement Intern to join the System Owners team within Fan Care for the Summer 2027 term. You will help scale and evolve our Agentic AI Framework, a system designed to improve software delivery, operational workflows, and cross-platform integrations. This role focuses on platform strategy, including research, requirements definition, and workflow prioritization to ensure our systems remain efficient and scalable.
What you'll do#
- Define functional requirements, such as business requirement documents, user stories, and workflow maps, for a plug-and-play agentic framework.
- Help structure standardized skill layers that allow teams to customize agent intake, business logic, and persona instructions.
- Conduct qualitative research and workflow analysis to identify pain points and automation opportunities with partners.
- Translate operational needs into backlog items for engineering teams.
- Develop documentation, playbooks, and guides to support the adoption of agentic workflows.
- Establish benchmarks to evaluate output accuracy, token efficiency, and productivity gains.
What you'll need#
- Currently enrolled in a Bachelor’s degree program in Computer Science, Information Systems, Business Administration, Human-Computer Interaction, Artificial Intelligence, Product Management, or a related field.
- An anticipated graduation date no earlier than December 2027.
- Conceptual knowledge of Agentic AI architecture, including autonomous agents, tool usage, prompt orchestration, memory models, and multi-agent frameworks.
- Familiarity with Agile methodologies, user personas, and feature prioritization.
- Experience with LLM frameworks, APIs, or agent builders like LangChain, AutoGen, CrewAI, OpenAI APIs, or Google Gemini Enterprise.
- Understanding of markdown-driven prompt architectures, contextual memory management, or RAG systems.
- Familiarity with enterprise tools such as Jira and Confluence.
- Strong analytical, problem-solving, and communication skills with the ability to work across technical and non-technical teams.
Location & details#
- Locations: Austin, Texas and Orlando, Florida.
- Term: Summer 2027.
- Work Modality: Hybrid.
- Employment Type: Full-time intern.
- Compensation: This is a paid internship.
About Electronic Arts (EA)
Electronic Arts is a public company founded in 1982. It operates in the entertainment industry with a focus on mobile and console games. The business handles development, publishing, and interactive entertainment technology. Based in Redwood City, California, the company employs over 10,000 people.
How to get in at Electronic Arts (EA)
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