Strategy & Program Management Intern, Fan Care Community Care

    Electronic Arts (EA) logo

    Electronic Arts (EA)

    10,001+ employeesFounded 1982Redwood City, CAEntertainment Providers
    Actively hiringPaidSummer 2027Entertainment Providers
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    Best applied by Oct 25

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    About the role#

    As a Strategy & Program Management Intern, you will join the Game Lifecycle Management team within Fan Care. You will act as a bridge between game development teams and various partners to align strategies that improve fan experiences throughout a game's lifecycle. This role focuses on bringing structure to complex problems by organizing information, facilitating collaboration, and synthesizing insights into actionable recommendations.

    What you'll do#

    • Support strategic planning and cross-functional initiatives across multiple game franchises.
    • Partner with the Game Lifecycle Team to prepare workshops, document outcomes, and drive follow-up actions.
    • Gather and synthesize feedback into clear themes and actionable insights.
    • Identify patterns, dependencies, and opportunities across workstreams to support strategic decision-making.
    • Create executive-ready templates to communicate complex information.
    • Maintain program documentation, action trackers, and strategic deliverables.
    • Improve team processes by identifying opportunities to streamline collaboration, planning, and information sharing.

    What you'll need#

    • Currently pursuing a Bachelor's or Master's degree in Business, Strategy, Customer Experience, Operations, Human-Centered Design, Analytics, Communication Science, or a related field.
    • Must graduate no earlier than December 2027.
    • Strong systems thinking and analytical skills with the ability to connect information across multiple teams.
    • Excellent written communication and presentation skills.
    • Ability to synthesize large amounts of qualitative and quantitative information into concise insights.
    • Comfort working in ambiguity and adapting to changing priorities.
    • Highly organized with attention to detail and follow-through.
    • Proficiency with PowerPoint, Google Slides, Excel, or similar productivity tools.
    • Experience facilitating workshops, group projects, or cross-functional collaboration.
    • Familiarity with project or program management tools such as Miro, Jira, Asana, Airtable, or Confluence.
    • Experience conducting research or analyzing customer feedback.
    • A genuine interest in gaming, digital products, customer experience, or strategy.

    Location & details#

    • This is a full-time, paid internship for Summer 2027.
    • The role is based in Austin, Texas.
    • This position follows a hybrid work model.

    About Electronic Arts (EA)

    Electronic Arts is a public company founded in 1982. It operates in the entertainment industry with a focus on mobile and console games. The business handles development, publishing, and interactive entertainment technology. Based in Redwood City, California, the company employs over 10,000 people.

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