About the role#
The Customer Service Representative Intern provides support for customers by delivering high-level service. This is a paid, full-time, on-site internship based in Piqua, Ohio. The role is offered on a rolling basis and requires legal authorization to work in the United States without sponsorship.
What you'll do#
- Serve as the primary point of contact for customer inquiries via phone and email.
- Provide information to customers regarding order status, product availability, product pricing, and bills of materials.
- Collaborate with internal teams, including sales, operations, and production, to resolve issues.
- Maintain strong customer relationships through timely follow-up.
- Enter and maintain accurate data in relevant systems.
- Support additional administrative or customer service tasks as assigned.
What you'll need#
- Currently pursuing an associate degree in Business Administration, Communications, or Psychology.
- Strong problem-solving, communication, and interpersonal skills.
- Proficiency in Microsoft Office and internal systems.
- Ability to multitask and prioritize tasks.
- A commitment to providing a high level of customer service.
- A positive attitude and a team-oriented mindset.
- Previous internship experience is preferred.
Location & details#
- Location: Piqua, Ohio
- Work Modality: On-site
- Employment Type: Full-time internship
- Compensation: Paid
