Student Office Business Assistant, Latino SBDC (Federal Work Study)

About the role#

The Student Office Business Assistant provides administrative and front-line support to the Latino Small Business Development Center (SBDC). This role offers an opportunity to support business advisors, assist with client business plans, and gain insight into the small business community. This position is open exclusively to students who have been awarded Federal Work-Study as part of their financial aid package.

What you'll do#

• Provide front-line customer service to students, parents, faculty, staff, and community members in person and over the phone.
• Support SBDC staff and business advisors with client business plans and departmental processes.
• Perform general clerical duties, including filing, sorting mail, making copies, and returning phone calls.
• Maintain department documentation and review written materials for completeness.
• Assemble informational packets and materials for departmental use.
• Represent the department at the front desk with a professional and helpful attitude.

What you'll need#

• Fluency in English and Spanish, including the ability to read and write in both languages.
• Proficiency with the Microsoft Office Suite, including Word, PowerPoint, and Excel.
• Strong customer service skills and attention to detail.
• Ability to maintain strict confidentiality regarding student records and sensitive information.
• Must be enrolled in at least six credit hours in a degree or certificate program at Columbus State Community College.
• Must have Federal Work-Study eligibility as part of your current financial aid package.

Location & details#

• Location: Columbus, Ohio (On-site at 112 Jefferson Ave).
• Term: Summer 2026 and Fall 2026.
• Schedule: Up to 20 hours per week, Monday through Friday, between 8:00 am and 5:00 pm.
• Majors: Preference for students in Business Administration or Human Resources programs.