Student Office Assistant (Federal Work Study)

About the role#

The Student Office Assistant provides administrative and front-line support for the Accessibility Services Department. This position serves as the first point of contact for guests, students, and faculty, helping with accommodated testing and campus services. This is a part-time, on-site role for Summer 2026.

What you'll do#

• Provide front-line customer service face-to-face and over the phone to students, parents, faculty, staff, and community members.
• Assist department staff with clerical tasks including filing, delivering messages, returning phone calls, sorting mail, and constructing informational packets.
• Accurately maintain and file documents within the departmental system.
• Use Microsoft Office suite to assist in the maintenance of various department documents.
• Represent the department at the front desk with a professional and helpful attitude.
• Maintain the privacy and confidentiality of student records and sensitive information.

What you'll need#

• Must have Federal Work Study as part of your current Financial Aid package with Columbus State.
• Must be enrolled in at least six credit hours in a degree or certificate program.
• Must hold a high school diploma, certificate of attendance, or certificate of high school equivalence.
• Ability to work a consistent, reliable schedule between Monday and Friday, 9 am to 5 pm (maximum 20 hours per week).
• Proficiency in Microsoft Office and general computer skills.
• Strong verbal and written communication skills with attention to detail.
• Preferred: Previous experience in an office or customer service environment (e.g., retail, food service, or volunteer work).

Location & details#

• Location: Columbus Campus, Columbus, Ohio.
• Term: Summer 2026.
• Work Modality: On-site only.
• Compensation: $11.00 per hour.
• Relevant Majors: Business Administration, Human Resources.