Customer Engagement Analyst Intern

    Colgate-Palmolive logo

    Colgate-Palmolive

    We're a caring, innovative growth company reimagining healthier futures for all people, their pets and the planet.

    10,001+ employeesFounded 1806New York, New YorkManufacturing
    Actively hiringPaidrollingManufacturing
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    Best applied by Sep 10

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    About the role#

    As a Customer Engagement Analyst Intern, you will work with regional teams and subsidiaries to improve customer data and collaboration. You will support demand planning and customer engagement initiatives by analyzing data and managing reporting processes. This role focuses on supply chain efficiency, specifically targeting order to invoice processes and service KPIs.

    What you'll do#

    • Define and develop dashboards for demand and customer engagement KPIs.
    • Lead the collection, analysis, and interpretation of data to support decision making.
    • Manage, update, and share standardized analytics and reports with divisional teams.
    • Coordinate the implementation of new tools and processes.
    • Support regions with customer inventory tracking.
    • Oversee master data management to ensure data integrity and identify process improvements.
    • Communicate frequently with regional leadership regarding service KPI achievement.

    What you'll need#

    • Current enrollment in a degree program for Computer Science, Data Science, Information Systems, Supply Chain Management, or a related field.
    • Availability to work 20 hours per week during the academic semester.
    • Strong analytical and problem-solving skills.
    • Experience creating dashboards in tools such as Domo, Sigma Computing, or Google Business Suite.
    • Ability to work with and simplify massive data sets.
    • Excellent communication and teamwork abilities.

    Location & details#

    • This position is based in Overland Park, KS.
    • You must be available to work in a hybrid capacity at our office location.
    • This is a paid, non-full-time internship.

    About Colgate-Palmolive

    Colgate-Palmolive is a manufacturer of health, hygiene, and pet nutrition products. Founded in 1806, the company produces items under brands including Colgate, Palmolive, and Hill's Science Diet. It operates globally with headquarters in New York City and a workforce of over 31,000 employees. The company focuses on oral care, personal care, and home care markets.

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