About the role#
The Student Experience Ambassador role is a Federal Work Study position based at Wilbur Wright College. This role allows students to gain practical experience while supporting the Office of Student Experience. Ambassadors work on-site to gather insights from the student body and assist with daily office operations.
What you'll do#
- Conduct 1:1 or small-group empathy interviews with fellow students on specific topics.
- Transcribe, organize, and submit interview notes using provided templates.
- Support the implementation of student surveys.
- Perform data operations and word processing in Word, Excel, and Qualtrics.
- Provide general office support, including filing, photocopying, and data entry.
- Collaborate with supervisors and other ambassadors to identify themes and project insights.
- Attend mandatory training sessions on empathy interviewing and documentation.
What you'll need#
- Must be enrolled in at least 6 semester hours of pre-credit or credit classes at City Colleges of Chicago.
- Must be part of the Students Financial Aid Program and approved for Federal Work Study.
- Maintain a minimum cumulative 2.0 GPA.
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and professionalism during student interactions.
- Successfully pass the hiring process, which includes a criminal background check and drug screening.
Location & details#
- This position is located in Chicago, Illinois.
- Work is performed on-site.
- This is a part-time, paid role.
- Hiring is conducted on a rolling basis.
About City Colleges of Chicago
City Colleges of Chicago is a community college system based in Illinois. Founded in 1911, it operates seven colleges and five satellite sites across the region. The organization supports over 80,000 students annually with a staff of more than 4,000 people. It manages various facilities including culinary institutes and child development centers.
How to get in at City Colleges of Chicago
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