About the role#
The Optimization & Process Engineering department at CIBC consists of teams focused on Process Engineering, Intelligent Process Solutions, and End-to-End Optimization. These teams work to improve how products and services are delivered to our clients. As a co-op student, you will join one of these teams to conduct research, collect data, and help design or implement organizational improvements. Please note that while you may state a team preference, final placement is based on business needs.
What you'll do#
- Assess existing business processes to recommend improvements that reduce costs, lower error rates, and improve the client experience.
- Document current processes and design future-state client journey flows.
- Partner with stakeholders to identify improvement opportunities and support solution design.
- Define project requirements and prepare summaries, including post-implementation reviews.
- Conduct data collection, time studies, and analysis.
- Use Microsoft Office tools to prepare recommendations and reports.
What you'll need#
- Currently in your third or fourth year of a STEM undergraduate program at a Canadian university.
- Ability to commit to a 16-month co-op term.
- Strong critical thinking skills and an eye for detail.
- Ability to communicate complex information in an impactful way.
- Digitally savvy with the ability to adapt to new tools and trends.
Location & details#
- Location: Toronto, Ontario.
- Work Modality: Hybrid (1-3 days per week on-site).
- Employment Type: Full-time, paid 16-month co-op term.
About CIBC
CIBC is a public banking institution based in Toronto, Ontario. It provides services across retail banking, business banking, wealth management, and wholesale banking. The company employs over 48,000 people. It operates with a focus on delivering financial products to clients.
How to get in at CIBC
Securing an internship at CIBC requires speed because early applicants are often reviewed before the volume of candidates becomes unmanageable. Intern Insider sends an instant alert the moment a role matching your target is published, which helps you apply among the first. This gives your application a better chance of being seen by the team. You can also improve your response rates by reaching out to the recruiters behind these roles directly to ask about the position or a referral. Intern Insider surfaces these contacts for you, allowing you to bypass the standard queue and connect with the people making the hiring decisions.
