About the role#
This co-op position acts as a primary interface for end-user computing services. You will work directly with analysts and customers to analyze and resolve computing and network device problems. This is an eight-month opportunity where you function as a true employee rather than a traditional intern.
What you'll do#
- Provide support services for end-user platforms, including desktop and laptop systems.
- Manage desktop imaging, standardization, security, and malware protection.
- Repair PCs and peripheral equipment.
- Resolve complex technical problems that exceed the scope of first-tier help desk support.
- Collaborate with network, datacenter, and application development teams to restore services.
- Document, track, and monitor issues to ensure timely resolution.
- Simulate user problems to identify operating difficulties and recommend system modifications.
What you'll need#
- Junior or Senior standing in a Bachelor’s degree program for MIS or Computer Science.
- A 3.0 GPA or higher is preferred.
- Ability to commit to the full 8-month term.
- Strong background in Windows software troubleshooting.
- Knowledge of Windows XP and newer, Windows Server 2008 and newer, and the Microsoft Suite.
- Proficiency in PC hardware and software.
- Excellent oral and written communication skills.
- Ability to work under pressure, manage a workload, and multi-task.
- High level of motivation and independence.
Location & details#
- Location: West Fargo, North Dakota.
- Term: Winter 2027 and Summer 2027.
- Modality: On-site.
- Employment: Full-time and paid.
- Note: Sponsorship is not provided for this position.
About Bobcat Company
Bobcat Company manufactures compact equipment for construction, agriculture, and landscaping markets. The firm produces skid-steer loaders, excavators, and utility vehicles. It operates as a public company with 4,400 employees. Headquarters are located in West Fargo, North Dakota.
How to get in at Bobcat Company
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