About the role#
This is a full-time, paid internship for the Winter 2027 term. You will work on-site in Victoriaville, Quebec, as a Personal Banking Associate. This role requires fluency in both French and English to effectively support clients and team members.
What you'll do#
- Provide service to existing and prospective clients while identifying their financial needs.
- Welcome clients and guide them through digital and self-service banking options.
- Conduct banking service interviews to recommend investment advice and distribution channels.
- Handle routine banking transactions and perform operational tasks like inventory management and service request tracking.
- Initiate conversations to identify opportunities for credit cards and banking programs.
- Collaborate with branch partners to achieve objectives and integrate promotional offers into client interactions.
- Ensure accurate record-keeping and follow risk and compliance policies to protect client assets and privacy.
- Stay current on market trends, legislation, and financial regulations.
- Detect and report suspicious activity related to money laundering.
- Solve problems and escalate complex issues as needed.
What you'll need#
- 1-2 years of relevant professional experience or equivalent education.
- Proficiency with smartphones, tablets, social media, and online tools.
- Experience in sales or consultative customer service.
- Strong interpersonal, organizational, and communication skills.
- Ability to multitask, listen, and solve problems flexibly.
- Current or in-progress qualification to sell investment products (required within 12 months).
- Basic knowledge of business banking solutions and specialized sales.
- A resourceful and entrepreneurial approach to teamwork.
Location & details#
- Location: Victoriaville, Quebec, Canada.
- Term: Winter 2027 (4 months).
- Employment Type: Full-time, on-site.
About BMO
BMO is a financial services organization that provides personal banking, commercial banking, wealth management, capital markets, and asset management. Founded in 1817, the company operates as a public entity. It maintains a workforce of over 60,000 employees. The firm is headquartered in Toronto with additional office locations in Chicago.
How to get in at BMO
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