About the role#
The IT Help Desk Consultant provides technical support to the Baylor Law School community. This position involves maintaining IT equipment, assisting faculty, staff, and students with technology needs, and providing general office support. You will work within the Law School environment to ensure IT resources remain operational and accessible.
What you'll do#
- Troubleshoot common IT problems and respond to inquiries from the Law School community.
- Monitor and maintain printers, including checking for ink and paper levels and clearing jams.
- Assist with the setup and takedown of portable audio and video systems for classes and events.
- Maintain lab cleanliness and manage supplies such as toner and paper.
- Update the IT Help Desk log on BOX with completed tasks and resolved issues.
- Provide general office assistance, greet visitors, and handle special projects as assigned by the IT Director.
What you'll need#
- Current enrollment at Baylor University as an undergraduate or law student.
- Strong technical aptitude and familiarity with common IT equipment and software.
- Excellent problem-solving skills and the ability to work independently.
- Strong communication skills and a customer-oriented approach.
- Ability to maintain files, reports, and confidentiality.
Location & details#
- Location: Sheila and Walter Umphrey Law Center, Law Library Help Desk, Waco, Texas.
- Term: Summer 2026.
- Modality: On-site.
- Schedule: Flexible shifts available between 7:00 am and 10:00 pm on weekdays, and 11:00 am to 10:00 pm on Sundays.
About Baylor University
Baylor University is a private Christian research institution based in Waco, Texas. Founded in 1845, the school supports a community of over 20,000 students. It focuses on interdisciplinary research and teaching. The faculty maintains a commitment to scholarship across various academic fields.
How to get in at Baylor University
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