About the role#
The IT Help Desk Consultant provides technical and administrative support to the Baylor Law School community. This role involves maintaining IT equipment, assisting faculty and students with technical inquiries, and ensuring the smooth operation of the Law Library help desk.
What you'll do#
- Troubleshoot common IT problems and respond to inquiries from students, faculty, and staff.
- Monitor and maintain printers, including resolving paper jams and checking supply levels.
- Assist with the setup and teardown of audio and video systems for classes and events.
- Maintain the IT Help Desk log and keep accurate records of resolved issues.
- Provide general office assistance, greet visitors, and manage files while maintaining information confidentiality.
- Ensure the IT lab remains clean, organized, and stocked with necessary supplies.
- Complete special projects and additional tasks as assigned by department staff.
What you'll need#
- Current enrollment as an undergraduate or law student at Baylor University.
- Strong technical aptitude with familiarity in common IT equipment and software.
- Excellent problem-solving skills and the ability to work independently.
- Strong communication skills and a customer-oriented approach.
- Ability to adhere to university policies and maintain punctual attendance.
Location & details#
- Location: Sheila and Walter Umphrey Law Center, 2nd Floor of the Law Library, Waco, Texas.
- Term: Fall 2026.
- Modality: On-site.
- Schedule: Flexible shifts available between 7:00 AM and 10:00 PM (Sundays 11:00 AM to 10:00 PM).
- Compensation: Paid position.
About Baylor University
Baylor University is a private Christian research institution based in Waco, Texas. Founded in 1845, the school supports a community of over 20,000 students. It focuses on interdisciplinary research and teaching. The faculty maintains a commitment to scholarship across various academic fields.
How to get in at Baylor University
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