About the role#
The IT Help Desk Consultant provides technical and administrative support to the Baylor Law School community. This role focuses on maintaining IT equipment, assisting students, faculty, and staff with technical inquiries, and ensuring the Law Library lab remains organized and operational.
What you'll do#
- Provide general office assistance and greet visitors with customer service, answering inquiries and providing information.
- Troubleshoot common IT problems and respond to inquiries from the Law School community.
- Monitor and maintain printers, including checking ink and paper levels and clearing paper jams.
- Assist in setting up and taking down portable audio/video systems for classes and events.
- Ensure lab cleanliness and organization, including managing supplies such as paper and toner.
- Update the IT Help Desk log with resolved issues and complete assigned projects or tasks.
What you'll need#
- Current enrollment at Baylor University as an undergraduate or law student.
- Strong technical aptitude and familiarity with common IT equipment and software.
- Excellent problem-solving skills and the ability to work independently.
- Strong communication skills and a customer-oriented approach.
Location & details#
- Location: Sheila & Walter Umphrey Law Center, Law Library Help Desk, Waco, Texas.
- Term: Fall 2026.
- Modality: On-site.
- Schedule: Flexible shifts available between 7:00 am and 10:00 pm, including Sundays from 11:00 am to 10:00 pm.
- Employment type: Part-time, paid position.
About Baylor University
Baylor University is a private Christian research institution based in Waco, Texas. Founded in 1845, the school supports a community of over 20,000 students. It focuses on interdisciplinary research and teaching. The faculty maintains a commitment to scholarship across various academic fields.
How to get in at Baylor University
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