About the role#
The IT Help Desk Consultant provides support to the Baylor Law School community by maintaining equipment and assisting students, faculty, and staff with technical needs. This position requires attention to detail, the ability to manage multiple tasks, and a commitment to customer service.
What you'll do#
- Troubleshoot common IT problems and respond to inquiries from the Law School community.
- Monitor and maintain printers, including checking for low ink or paper and resolving paper jams.
- Assist in setting up and taking down portable audio and video systems for classes and events.
- Provide general office assistance, including greeting visitors and maintaining files.
- Update the IT Help Desk log with resolved issues and completed tasks.
- Manage lab cleanliness and organization, including tracking supplies like paper and toner.
- Handle special projects as assigned by the IT Director or department staff.
What you'll need#
- Current enrollment as an undergraduate or law student at Baylor University.
- Strong technical aptitude and familiarity with common IT equipment and software.
- Excellent problem-solving skills and the ability to work independently.
- Strong communication skills and a customer-oriented approach.
Location & details#
- Location: Sheila & Walter Umphrey Law Center, 2nd Floor of Law Library, Waco, Texas.
- Term: Summer 2026.
- Work Modality: On-site.
- Schedule: Flexible shifts available between 7:00 am and 10:00 pm on weekdays, and 11:00 am to 10:00 pm on Sundays.
- Note: Parking is not permitted in the Law School lot during operational hours.
About Baylor University
Baylor University is a private Christian research institution based in Waco, Texas. Founded in 1845, the school supports a community of over 20,000 students. It focuses on interdisciplinary research and teaching. The faculty maintains a commitment to scholarship across various academic fields.
How to get in at Baylor University
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