About the role#
As a Student Worker in Customer Support, you will monitor shipments and resolve issues as they happen. This position offers a chance to gain experience in the logistics industry while balancing your academic schedule.
What you'll do#
- Update internal and external customers on the status of their shipments.
- Identify problems and suggest solutions.
- Use office equipment including computers, photocopiers, and voice mail systems.
- Draft, proofread, and format documents and correspondence.
- Handle other tasks and projects as needed.
What you'll need#
- You are currently pursuing a Bachelor's degree.
- Basic skills in using the phone and active listening.
- Familiarity with computer programs like Microsoft Office Outlook.
- A willingness to learn, adapt, and manage multiple tasks at once.
Location & details#
- This role is based on-site in Fort Smith, Arkansas.
- The position is part-time, averaging fewer than 30 hours per week.
- Typical hours are between 8:00 am and 5:00 pm, with occasional irregular hours based on workload.
- Travel requirements are minimal, ranging from 0% to 25%.
About ArcBest
ArcBest is a logistics company that provides transportation and supply chain services. It manages ground, air, and ocean shipping for customers. The company operates 250 locations and employs 14,000 people. It is based in Fort Smith, Arkansas.
How to get in at ArcBest
Applying early for an ArcBest internship gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends you an instant alert the moment a new role is published, so you can submit your materials before the applicant pool grows too large. Securing a spot at the top of the pile is a practical way to ensure your resume gets seen. Reaching out to the right person at ArcBest often yields better results than submitting to a general queue. Intern Insider surfaces the specific recruiters behind these roles, allowing you to connect with them directly to ask about the position or a referral. This direct approach often improves your response rates compared to standard application methods.
