About the role#
The Truckload Sales Internship offers a look at how ArcBest connects customers and carriers to move freight. You will work primarily within the Carrier Sales department to learn logistics, transportation management systems, and sales techniques. Under the guidance of a mentor, you will build relationships with transportation providers and coordinate shipments. This role also includes shadowing the Business Development and Truckload Account Development teams to see how customer relationships are acquired and nurtured.
What you'll do#
- Assist a Carrier Sales mentor with operational tasks and learn sales techniques.
- Prospect new carriers through lead generation, research, and cold calling.
- Build relationships with dispatchers and drivers while developing negotiation skills.
- Communicate shipment details to carriers and enter data into the transportation management system.
- Track shipments to ensure timely pickup and delivery.
- Identify and resolve issues to maintain customer service standards.
- Shadow employees in Business Development and Truckload Account Development.
- Collaborate across departments and engage with leadership.
- Participate in the internship speaker series, attend events, and complete a project.
What you'll need#
- Currently pursuing a Bachelor's degree, with Junior standing preferred.
- Basic knowledge of Microsoft Office Suite.
- Ability to build relationships through customer service.
- Effective written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Receptive to feedback and adaptable to coaching.
- Proactive, goal-oriented, and self-driven approach.
- Strong problem-solving and critical thinking abilities.
Location & details#
- Location: Fort Smith, Arkansas.
- Term: Summer 2027.
- Modality: On-site.
- Schedule: Full-time, 30-40 hours per week, typically 8:00 am to 5:00 pm.
- Compensation: Paid hourly position.
About ArcBest
ArcBest is a logistics company that provides transportation and supply chain services. It manages ground, air, and ocean shipping for customers. The company operates 250 locations and employs 14,000 people. It is based in Fort Smith, Arkansas.
How to get in at ArcBest
Applying early for an ArcBest internship gives you a distinct advantage because recruiters review applications as they arrive. Intern Insider sends you an instant alert the moment a new role is published, so you can submit your materials before the applicant pool grows too large. Securing a spot at the top of the pile is a practical way to ensure your resume gets seen. Reaching out to the right person at ArcBest often yields better results than submitting to a general queue. Intern Insider surfaces the specific recruiters behind these roles, allowing you to connect with them directly to ask about the position or a referral. This direct approach often improves your response rates compared to standard application methods.
