About the role#
The Community Assistant supports property management in leasing and maintaining the community. You will help prospective residents and their parents through the leasing process while ensuring current residents have a positive living experience. This role requires a balance of administrative tasks, marketing efforts, and on-site community support.
What you'll do#
- Manage the sales process by generating leads, conducting tours, and following up with prospects.
- Enter resident information into Salesforce and maintain accurate guest cards.
- Plan and execute social media content and participate in community marketing events like housing fairs.
- Perform administrative shifts in the office and handle on-call responsibilities as scheduled.
- Support the Turn, Move-In, and Move-Out processes, including unit make-ready tasks like cleaning, painting, and furniture assembly.
- Maintain the appearance of common areas and report maintenance or safety concerns immediately.
- Act as a resource for residents and parents, mediate conflicts, and enforce community policies.
- Assist with after-hours maintenance emergencies and escort vendors through the property.
- Attend weekly staff meetings and assist in training new team members.
What you'll need#
- You must be currently enrolled in a degree or certificate program at an accredited college or university.
- Availability to work a structured weekly schedule, which may include evenings, weekends, and holidays.
- A professional attitude and the ability to work effectively as part of a team.
Location & details#
- Location: Lubbock, Texas.
- This is an on-site, part-time position.
- The term is rolling.
About American Campus Communities
American Campus Communities develops, owns, and manages student housing properties across the United States. Founded in 1993, the company operates on more than 90 university campuses. It currently houses over 128,000 students. The firm is based in Austin, Texas, and employs over 2,200 people.
How to get in at American Campus Communities
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