About the role#
The Community Assistant works with property management to lease units and support residents at The Block. This part-time, on-site role focuses on sales, customer service, and community operations. You will act as a primary resource for residents and parents while maintaining the property standards.
What you'll do#
- Manage the leasing process by generating leads, conducting tours, and following up with prospective residents.
- Enter prospect data into Salesforce and handle online inquiries.
- Plan and execute social media content and participate in community marketing events like housing fairs and open houses.
- Provide customer service to current residents, mediate conflicts, and enforce community policies.
- Respond to after-hours maintenance emergencies and document lease violations.
- Assist with administrative tasks including student census, key checks, and inventory reports.
- Support the Turn, Move-In, and Move-Out processes by preparing units, which includes cleaning, minor repairs, painting, and furniture assembly.
- Maintain the appearance of common areas and grounds, including trash removal and landscaping.
- Escort vendors through the property and attend weekly staff meetings.
- Work scheduled administrative shifts and on-call rotations, which may include evenings, weekends, and holidays.
What you'll need#
- You must be currently enrolled in a degree or certificate program at an accredited college or university.
- Availability to work a flexible schedule, including on-call shifts and peak move-in periods.
Location & details#
- This role is located in Austin, Texas.
- This is a part-time, on-site position.
About American Campus Communities
American Campus Communities develops, owns, and manages student housing properties across the United States. Founded in 1993, the company operates on more than 90 university campuses. It currently houses over 128,000 students. The firm is based in Austin, Texas, and employs over 2,200 people.
How to get in at American Campus Communities
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