Community Assistant

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American Campus Communities

1,001-5,000 employeesFounded 1993Austin, TXReal Estate
Actively hiringPaidReal Estate
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Best applied by Nov 29

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About the role#

The Community Assistant supports property management by selling and leasing units to prospective residents and their parents. You will serve as a primary contact for residents, helping to maintain a positive living environment while following company operating standards. This is a part-time, on-site position based in the Marietta and Kennesaw area.

What you'll do#

  • Manage the sales process by generating leads, scheduling appointments, conducting tours, and following up with prospects.
  • Maintain accurate records of prospective resident information in Salesforce.
  • Support marketing efforts through social media content, community events, housing fairs, and off-site campus outreach.
  • Provide customer service to current residents and parents, acting as a resource for property and community information.
  • Enforce community policies, respond to emergency situations, and mediate conflicts to ensure a respectful living environment.
  • Perform administrative tasks such as inventory checks, report submissions, and distributing official communications.
  • Assist with property maintenance by surveying common areas, reporting safety hazards, and helping with unit turnover tasks like cleaning, painting, and furniture assembly.
  • Escort vendors throughout the property as needed.

What you'll need#

  • You must be currently enrolled in a degree or certificate program at an accredited college or university.
  • Availability to work a structured weekly administrative shift, which may include evenings, weekends, and holidays.
  • Ability to work assigned on-call shifts, which can occur during the day, evening, or overnight.
  • Flexibility to work extended hours during Move-In, Move-Out, and Turn processes.
  • Strong communication skills and a professional attitude.

Location & details#

  • This role is located on-site in Marietta and Kennesaw, Georgia.
  • This is a part-time, paid position.
  • The role requires a consistent schedule including potential work during holidays and weekends.

About American Campus Communities

American Campus Communities develops, owns, and manages student housing properties across the United States. Founded in 1993, the company operates on more than 90 university campuses. It currently houses over 128,000 students. The firm is based in Austin, Texas, and employs over 2,200 people.

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