About the role#
Every Zipline market grows differently. Customer behavior, commercial priorities, and local opportunities vary from city to city. We are looking for a Commercial Strategy & Operations Intern to turn these local realities into clear priorities and measurable growth. You will support the team responsible for understanding market performance and identifying areas for improvement. You will work with data, build analyses, and contribute to planning to ensure cross-functional teams align on the work that matters most.
What you'll do#
- Support weekly and monthly business reviews by pulling data, analyzing performance, and turning findings into clear takeaways and actions.
- Build and maintain reporting on key customer, merchant, commercial, and operations metrics.
- Analyze customer behavior, merchant performance, market trends, and operational data to identify opportunities and risks.
- Help develop business cases, forecasts, and recommendations for growth and operational initiatives.
- Own a defined commercial strategy or operations project from problem framing and analysis through recommendation and implementation support.
- Improve processes, templates, and operating rhythms that help teams plan and execute more effectively.
- Research competitors, local market dynamics, and emerging opportunities to inform commercial strategy.
- Prepare presentations and ad hoc analyses for leadership and partner teams.
What you'll need#
- Completed the second year of a bachelor's degree in business, economics, finance, data analytics, engineering, marketing, or a related field.
- Strong analytical and problem-solving skills with the ability to break down complex questions.
- Proficiency with Excel or Google Sheets.
- Clear written and verbal communication skills.
- Experience with SQL, dashboards, or other data tools is a plus.
- A proactive, collaborative approach and willingness to take ownership.
Location & details#
- This is a full-time, on-site internship.
- Available terms: Winter 2027 and Summer 2027.
- Locations: Austin, TX; Houston, TX; Phoenix, AZ; San Antonio, TX; Dallas, TX; Los Angeles, CA.
- This position is paid.
- Zipline is unable to provide visa sponsorship for this role.
About Zipline
Zipline operates an automated delivery system using robotics and autonomous technology. Founded in 2014, the company focuses on logistics for healthcare and retail sectors. It maintains a global presence with operations in countries including Rwanda and Ghana, alongside services in the United States. The organization is based in South San Francisco and employs nearly 1,900 people.
How to get in at Zipline
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